{"id":26801,"date":"2020-05-19T09:32:33","date_gmt":"2020-05-19T07:32:33","guid":{"rendered":"https:\/\/love-forever.solvdkunder.se\/?page_id=26801"},"modified":"2026-09-03T10:50:52","modified_gmt":"2026-09-03T08:50:52","slug":"terms-2","status":"publish","type":"page","link":"https:\/\/loveforever.se\/en\/villkor\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div class=\"row align-middle align-center\"  id=\"row-933507421\">\n\n\n\t<div id=\"col-2011279208\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h1>Our terms<\/h1>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-641493058\" class=\"accordion-item\">\n\t\t<a id=\"accordion-641493058-label\" class=\"accordion-title plain\" href=\"#accordion-item-villkor\" aria-expanded=\"false\" aria-controls=\"accordion-641493058-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Terms and Conditions<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-641493058-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-641493058-label\">\n\t\t\t\n\n<p>Read through our terms and our\u00a0<a href=\"\/en\/privacy-policy-2\/\">Privacy Policy<\/a>\u00a0before you place your order. By placing your order, you have accepted our terms and conditions. You must be over 18 years of age to shop with us. If you have more questions, please contact us at\u00a0<a href=\"mailto:info@loveforever.se\">info@loveforever.se<\/a><\/p>\n<p>Do you ship to Norway? No other charges besides the price of the goods and shipping (which is charged before you check out. Love Forever is VOEC registered, which means we charge Norwegian customers Norwegian VAT (thus included in the price you see here in our webshop) and we pay in Norwegian VAT every quarter to the Norwegian state. VOEC also means that we send all orders under NOK 3000 duty-free to Norway. So there will be no other charges than what you pay here in our webshop.<\/p>\n<p data-start=\"139\" data-end=\"418\">If you run a store and shop through our B2B shop, you will first receive a <strong data-start=\"201\" data-end=\"232\">Preliminary order confirmation<\/strong> automatically to your email after you place your order. The final order confirmation will be sent shortly thereafter from our financial system and serves as confirmation of your order.<\/p>\n<p data-start=\"420\" data-end=\"563\">All products in the B2B shop are sold in <strong data-start=\"456\" data-end=\"516\">pre-sized packaging<\/strong>, regardless of how the order is placed in the system.<\/p>\n<p data-start=\"565\" data-end=\"639\">We reserve the right to <strong data-start=\"587\" data-end=\"606\">clearance sale<\/strong> and any inventory discrepancies.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-378788549\" class=\"accordion-item\">\n\t\t<a id=\"accordion-378788549-label\" class=\"accordion-title plain\" href=\"#accordion-item-priser\" aria-expanded=\"false\" aria-controls=\"accordion-378788549-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Prices<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-378788549-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-378788549-label\">\n\t\t\t\n\n<p>All prices include 25% VAT.&nbsp;<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3910278878\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3910278878-label\" class=\"accordion-title plain\" href=\"#accordion-item-leverans-och-leveranstid\" aria-expanded=\"false\" aria-controls=\"accordion-3910278878-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Delivery and delivery time<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3910278878-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3910278878-label\">\n\t\t\t\n\n<p>All our deliveries are made with Postnord (Sweden) and UPS (Norway).<\/p>\n<p>In Sweden, you can choose to have your package delivered to a Postnord pickup point, a parcel locker at a pickup point, or home delivery (excluding Norrland).\u00a0<\/p>\n<p>Sweden: Download the Postnord app to track all your shipments. The app is where you'll be notified when your package is available for pickup at the delivery point. The app is also where you'll receive a QR code for a return shipping label if you wish to return an item.\u00a0\u00a0<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1555812052\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1555812052-label\" class=\"accordion-title plain\" href=\"#accordion-item-retur--och-\u00e5ngerr\u00e4tt\" aria-expanded=\"false\" aria-controls=\"accordion-1555812052-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Returns and Right of Withdrawal<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1555812052-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1555812052-label\">\n\t\t\t\n\n<p>You can return your item within 14 days of us shipping your order.<\/p>\n<p>Vi kan tyv\u00e4rr inte acceptera returer p\u00e5 smycken, accessoarer eller glas\u00f6gon.\u00a0 Om du returnerar dessa \u00e4nd\u00e5, tas en returavgift p\u00e5 250 SEK ut\/per artikel. Om du returnerar varor p\u00e5 REA, tar vi en ut en en returavgift p\u00e5 200 SEK ut, och om du returnerar flera plagg, l\u00e4ggs 100 SEK i returavgift per plagg till.<\/p>\n<p>Items from our \u201cBargain\u201d category cannot be exchanged or returned.<\/p>\n<p>Om du returnerar f\u00f6r sent, kan vi ta ut en avgift p\u00e5 400 SEK. Returen m\u00e5ste l\u00e4mnas till Postnord senast 14 dagar efter att vi skickat din best\u00e4llning. Om du inte l\u00f6ser ut ditt paket, kommer vi ta ut en avgift p\u00e5 300 SEK. Om din best\u00e4llning \u00e4r \u00f6ver 5000 SEK och du inte l\u00f6ser ut paketet, tas en avgift p\u00e5 1000 SEK ut.<\/p>\n<p>The item must be returned in its original condition, with all tags attached and in its original packaging. The item must not smell of perfume or have makeup stains.<\/p>\n<p>I ditt paket finns en f\u00f6ljesedel som f\u00f6rklarar hur du returnerar varan. F\u00f6lj instruktionerna p\u00e5 f\u00f6ljesedeln f\u00f6r retur eller byte. L\u00e4mna in din retur p\u00e5 samma st\u00e4lle d\u00e4r du h\u00e4mtade ut ditt paket. Vi h\u00e4mtar inte returer p\u00e5 andra st\u00e4llen. N\u00e4r vi f\u00e5tt din retur, kommer vi att \u00e5terbetala dig via Qliro eller Swish.<\/p>\n<p>OBS &#8211; p\u00e5 alla unika plagg (Liana, Patricia, Crissy, kimonos), d\u00e4r du v\u00e4ljer exakt den du vill ha, tar vi 200kr i returavgift. Vi l\u00e4gger s\u00e5 mycket tid p\u00e5 dessa!\u00a0<\/p>\n<p><strong>Return fees:<\/strong><\/p>\n<ul>\n<li>Sweden &amp; Denmark:\n<ul>\n<li>For goods value up to SEK 1500: SEK 150<\/li>\n<li>For goods value 1500-2500 SEK: 200 SEK<\/li>\n<li>For goods value 2500-3000 SEK: 300 SEK<\/li>\n<li>For goods value over SEK 3000: SEK 600<\/li>\n<li>For goods value over SEK 5000: SEK 1000<\/li>\n<li>If the original bag is missing, an additional 100 SEK will be charged.<\/li>\n<\/ul>\n<\/li>\n<li>Norway\n<ul>\n<li>For goods value up to 1500 SEK: 290 SEK<\/li>\n<li>For goods value 1500-2500 SEK: 350 SEK<\/li>\n<li>For goods value over 2500 SEK: 450 SEK<\/li>\n<li>For goods value over SEK 3000: SEK 750<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>If you have chosen to pick up your order in-store and wish to return the item there, a fee of SEK 50 will be charged for packaging materials, labor, and item reservation.<\/p>\n<p>Returavgiften debiteras oavsett om du v\u00e4ljer att skicka tillbaka returen sj\u00e4lv. Vi har h\u00f6ga kostnader f\u00f6r returer och kan tyv\u00e4rr inte erbjuda fria byten. Maila oss p\u00e5 <a rel=\"noopener\">info@loveforever.se<\/a> If you need help.<\/p>\n<p><strong>Byte<\/strong> You can exchange items for a fee of SEK 100 plus shipping costs. If you return the items anyway, the same return fees as above apply.<\/p>\n<p><strong>In-store web order:<\/strong> If you ordered online and want to exchange in our store in \u00c5kersberga, you cannot do it directly there. If you want to exchange, you will need to purchase something new in the store, and we will credit your web order minus a return fee the next business day.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2093176260\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2093176260-label\" class=\"accordion-title plain\" href=\"#accordion-item-fraktkostnad\" aria-expanded=\"false\" aria-controls=\"accordion-2093176260-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Shipping cost<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2093176260-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2093176260-label\">\n\t\t\t\n\n<p><b>Shipping cost\u00a0<\/b> 59 SEK to a pick-up point or parcel locker in Sweden, home delivery (not Norrland) 129 SEK. 200 SEK to Norway.\u00a0<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-973002298\" class=\"accordion-item\">\n\t\t<a id=\"accordion-973002298-label\" class=\"accordion-title plain\" href=\"#accordion-item-betalning\" aria-expanded=\"false\" aria-controls=\"accordion-973002298-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Payment<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-973002298-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-973002298-label\">\n\t\t\t\n\n<p><strong>On\u00a0<a href=\"https:\/\/loveforever.se\/en\/\">www.loveforever.se<\/a>\u00a0Can you select the following payment methods:<\/strong>\u00a0<b><\/b><\/p>\n<p><strong>Klarna:<\/strong><\/p>\n<p>Invoice: Shop now \u2013 pay 14 days after delivery date!<\/p>\n<p>To shop by invoice, we need your social security number. A credit check is performed online in a few seconds, and you will receive immediate notification if the purchase can be completed by invoice.<\/p>\n<p>Card: You can also pay by card through Klarna.<\/p>\n<p>Here are Klarna's terms and conditions:<\/p>\n<p><a href=\"https:\/\/cdn.klarna.com\/1.0\/shared\/content\/legal\/terms\/42209\/sv_se\/user\">https:\/\/cdn.klarna.com\/1.0\/shared\/content\/legal\/terms\/42209\/sv_se\/user<\/a><\/p>\n<p>For all questions regarding payment and your account, please contact Klarna directly at 08-120 120 00.<\/p>\n<div>\u00a0<\/div>\n<div>\n<p><b>Information about the right of withdrawal<\/b><\/p>\n<p>According to the Distance and Off-Premises Contracts Act, you as a consumer (this does not apply to businesses) have the right to withdraw from the agreement by notifying us within 14 days of receiving the goods. In order for you to exercise your right of withdrawal, you must return the goods in undamaged condition and in their original packaging.<\/p>\n<\/div>\n<p>\u00a0<\/p>\n<p><strong>Swish<\/strong><\/p>\n<p>Pay easily with Swish.<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-26801","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/loveforever.se\/en\/wp-json\/wp\/v2\/pages\/26801","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/loveforever.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/loveforever.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/loveforever.se\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/loveforever.se\/en\/wp-json\/wp\/v2\/comments?post=26801"}],"version-history":[{"count":42,"href":"https:\/\/loveforever.se\/en\/wp-json\/wp\/v2\/pages\/26801\/revisions"}],"predecessor-version":[{"id":582627,"href":"https:\/\/loveforever.se\/en\/wp-json\/wp\/v2\/pages\/26801\/revisions\/582627"}],"wp:attachment":[{"href":"https:\/\/loveforever.se\/en\/wp-json\/wp\/v2\/media?parent=26801"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}