Our terms

Read through our terms and our Privacy Policy before you place your order. By placing your order, you have accepted our terms and conditions. You must be over 18 years of age to shop with us. If you have more questions, please contact us at [email protected]

Handlar du från Norge? Inga andra avgifter tillkommer förutom varupris och frakt, som debiteras innan du checkar ut. Love Forever är VOEC-registrerade, vilket innebär att vi debiterar norska kunder norsk moms (ingår alltså i priset du ser i vår webshop) och betalar in norsk moms varje kvartal till norska staten. VOEC innebär också att vi skickar varor under 3 000 NOK per styck tullfritt till Norge. Det tillkommer alltså inga andra avgifter än det du betalar i vår webshop.

Frakt till Norge: 200 SEK.

If you run a store and shop through our B2B shop, you will first receive a Preliminary order confirmation automatically to your email after you place your order. The final order confirmation will be sent shortly thereafter from our financial system and serves as confirmation of your order.

All products in the B2B shop are sold in pre-sized packaging, regardless of how the order is placed in the system.

We reserve the right to clearance sale and any inventory discrepancies.

Alla priser är inklusive 25% moms.

All our deliveries are made with Postnord (Sweden) and UPS (Norway).

In Sweden, you can choose to have your package delivered to a Postnord pickup point, a parcel locker at a pickup point, or home delivery (excluding Norrland).

Sweden: Download the Postnord app to track all your shipments. The app is where you'll be notified when your package is available for pickup at the delivery point. The app is also where you'll receive a QR code for a return shipping label if you wish to return an item.

You can return your item within 14 days of us shipping your order.

Vi kan tyvärr inte acceptera returer på smycken, accessoarer eller glasögon. Om du returnerar dessa ändå, tas en returavgift på 250 SEK ut/per artikel. Om du returnerar varor på REA, tar vi en ut en en returavgift på 200 SEK ut, och om du returnerar flera plagg, läggs 100 SEK i returavgift per plagg till.

Items from our “Bargain” category cannot be exchanged or returned.

Om du returnerar för sent, kan vi ta ut en avgift på 400 SEK. Returen måste lämnas till Postnord senast 14 dagar efter att vi skickat din beställning. Om du inte löser ut ditt paket tar vi ut en avgift på 400 SEK. Om din beställning är över 5000 SEK och du inte löser ut paketet, tas en avgift på 1000 SEK ut.

The item must be returned in its original condition, with all tags attached and in its original packaging. The item must not smell of perfume or have makeup stains.

Your package includes a packing slip that explains how to return the item. Follow the instructions on the packing slip for returns or exchanges. Drop off your return at the same location where you picked up your package. We do not pick up returns at other locations. Once we receive your return, we will issue a refund via Klarna or Swish.

OBS – på alla unika plagg (Liana, Patricia, Crissy, kimonos), där du väljer exakt den du vill ha, tar vi 200kr i returavgift. Vi lägger så mycket tid på dessa!

Return fees:

• Sweden & Denmark:
  • For goods value up to SEK 1500: SEK 150
  • For goods value 1500-2500 SEK: 200 SEK
  • For goods value 2500-3000 SEK: 300 SEK
  • For goods value over SEK 3000: SEK 600
  • For goods value over SEK 5000: SEK 1000
  • If the original bag is missing, an additional 100 SEK will be charged.
• Norway
  • For goods value up to 1500 SEK: 290 SEK
  • For goods value 1500-2500 SEK: 350 SEK
  • For goods value over 2500 SEK: 450 SEK
  • For goods value over SEK 3000: SEK 750

If you have chosen to pick up your order in-store and wish to return the item there, a fee of SEK 50 will be charged for packaging materials, labor, and item reservation.

Returavgiften debiteras oavsett om du väljer att skicka tillbaka returen själv. Vi har höga kostnader för returer och kan tyvärr inte erbjuda fria byten. Maila oss på [email protected] If you need help.

Byte You can exchange items for a fee of SEK 100 plus shipping costs. If you return the items anyway, the same return fees as above apply.

In-store web order: If you ordered online and want to exchange in our store in Åkersberga, you cannot do it directly there. If you want to exchange, you will need to purchase something new in the store, and we will credit your web order minus a return fee the next business day.

Shipping cost 59kr Sverige för utlämningsställe eller paketskåp, hemleverans (ej Norrland) 129kr. 200kr Norge.

On www.loveforever.se Can you select the following payment methods:

Klarna:

Faktura: Handla nu – betala 14 dagar efter leveransdag!

To shop by invoice, we need your social security number. A credit check is performed online in a few seconds, and you will receive immediate notification if the purchase can be completed by invoice.

Delbetalning: dela upp din betalning över tid via Klarna.

Card: You can also pay by card through Klarna.

Here are Klarna's terms and conditions:

https://cdn.klarna.com/1.0/shared/content/legal/terms/42209/sv_se/user

For all questions regarding payment and your account, please contact Klarna directly at 08-120 120 00.

Swish

Betala enkelt med Swish direkt i kassan.